Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, request early access, or contact us. This includes your name, email address, organization name, and any other information you choose to share.

We automatically collect certain technical information when you use MedicaidIQ, including IP address, browser type, device information, and usage patterns through server logs.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve MedicaidIQ
• Process your account registration and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your requests, comments, or questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues or fraud

3. Data Sharing

We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and email delivery. These providers are contractually obligated to use your information only as necessary to provide services to us.

We may disclose your information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will delete or anonymize your information upon request, unless we are required to retain it for legal obligations.

6. Your Rights

You may access, update, or delete your account information at any time by contacting us. Depending on your jurisdiction, you may also have the right to request a copy of your data, restrict processing, or object to certain uses of your information.

7. Cookies

We use essential cookies to maintain your session and authenticate your account. We do not use third-party advertising or tracking cookies.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

9. Contact

If you have questions about this privacy policy or our data practices, please contact us at hello@mymedicaidiq.com.